FAQ (Frequently Asked Questions)

How long does it take for an order to arrive?
Once shipped, your order will arrive within 14-28 business days within the United States.  Canada, Australia, and United Kingdom may be a few days longe depending on customs clearances and varied overseas warehouses. You’ll receive an email confirmation once your order has shipped. Feel free to email us if you have any questions. We're happy to help. roadcheckstore@gmail.com

 Where does my product ship from?
We work with suppliers all over the world.  We have warehouses both in USA and China so where your product ships from may depend on what you ordered and which warehouse it is located in.

Refund & Replacement Policies
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving the item. We can only offer you free replacement if your item arrives damaged, broken or soiled upon arrival.

Note: RoadCheck Store can not be held liable for any lost or misrouted parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in the mail.

We do not do refunds once a product has shipped.

Cancellations
You may request a cancellation within 6 hours of purchase. Otherwise you will receive partial refund as we will have already begun processing and shipping your order. Please be sure to thoroughly read our descriptions and processing times.

Do you ship internationally?
We ship worldwide. Additional shipping charges may apply. Contact us if uncertain.

How can I track my order?
Yes. Of course! You can check on the status of your order at any time by downloading the Arrive app at the following link: https://tryarrive.com/

Track my Package.
Enter your tracking number you received on your shipping email. You can also reach out to our customer support desk at roadcheckstore@gmail.com to ask questions anytime.  

How can I reach you?
Please email us at roadcheckstore@gmail.com

We try our best to answer emails within 6 hours, however it may take up to 48 hours especially over a weekend or a holiday.